| | |  | Doors | Home » » » Dog Mate Electromagnetic Small Dog/Large Cat Flap Door - 259W | | | | | | | Description: | | Electromagnetic Door for small dogs up to 14-Inch shoulder height. | | | Features: | |
• White electromagnetic small dog door
• Includes two magnets
• Self lining to 2-3/8-inch
• Brush strip to reduce energy loss and silent action
• 4 way locking
| | | Product Details: | | | Product Length:
| 9.5 inches | | Product Width:
| 5.25 inches | | Product Height:
| 12.0 inches | | Package Length:
| 12.5 inches | | Package Width:
| 9.7 inches | | Package Height:
| 5.2 inches | | Package Weight:
| 2.1 pounds | | Average Customer Rating:
|  based on 9 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 9 customer reviews )
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Most Helpful Customer Reviews
13 of 13 found the following review helpful:
 Great price - Poor customer serviceSep 10, 2009
By Sharon K. May
"Sharon K. May"
I had previously had this exact door at my old house and it worked great. I bought a new house and got the same door. The 9volt attachment is coming apart so it doesn't work. I called and a replacement part is being sent, however, because of month end close it will take 10-14 days for me to get it. I never heard of a company letting month end close interfere with customer service. I am a CPA and understand month end close. It should not interfere with customer service. In the mean time I have to prop the old door open while I'm gone during the day and flies get in my house so spend my evenings killing the flies.
I give the product 5 stars
I give the customer service 1 star.
11 of 11 found the following review helpful:
Great Pet DoorAug 25, 2007
By Julie
I have had one of these installed for several years. I got the cat one first, and when it quit working a few years later, I installed the bigger doggie version. My pets can get in, but neighborhood pets can't. It uses a 9 volt battery, which seems to last for about a year. The pets don't mind wearing the magnets on their collars. I keep mine set so that they can get in, but can't get back out. They will sometimes paw at it trying to get out and they knock the battery compartment door off. Intermittently the magnet does not engage the locking mechanism - I think the solenoid may be a bit flaky. Overall, this door is well worth the expense of buying and installing, even with the intermittent flakyness.
6 of 6 found the following review helpful:
 Works decent, wont keep racoons out though.Jan 17, 2010
By A. Davenport
Door installs relatively easy, pets figured it out rather easily. Had some difficulty finding a dog collar that would work with the transmitter. Took the racoon about 15 seconds to figure out how to pull the flap open from the outside. Should keep the neighbor cat out though!
5 of 5 found the following review helpful:
Don't bother with cat magnetsApr 21, 2010
By Patricia Durango
We have a small dog and a cat, so we bought this with the dog magnets included and then splashed out for extra cat magnets as well. After a bit of scrabbling at the flap and whining the dog worked out pretty quickly that his head has to be low for the magnet to work and he is now going in and out with ease. The cat on the other hand could not get the hang of it since the flap would only unlock when her head was over the step part outside the flap and then would immediately lock again before she could get her head to the flap. Finally I took the cat magnet off her and gave her the spare dog magnet, and now the flap stays open long enough for her to actually get through it. She still has problems because she only has one front leg and she keeps trying to use the nonexistent leg to push the flap while she stands on the other leg, but that's hardly the flap's fault. The dog magnet looks very big on her but she doesn't seem to even notice it, so I don't think the weight is an issue and the power of the cat magnet is simply insufficient. All in all, a pretty good product once your pet gets the idea and as long as you don't bother with the cat magnet. It's certainly nice to know that the neighborhood cat who was coming in through our previous non-magnetic cat flap and spraying all over the furniture won't be able to get in any more - as long as the flap shuts properly every time, which is another issue. The dog barges through givinng the flap enough momentum to close after him, whereas the cat slinks through and quite often the flap stays half open. A weight on the bottom of the flap will probably sort this, and I'll put one on once the cat is completely comfortable with the flap as is.
1 of 1 found the following review helpful:
 Total waste of money.Dec 06, 2010
By Janelle Mccarter
Huge waste of money. My dog has to stand still in exactly the right place for this to work. I took the collar off the dog and tried to get it to open myself and I even had a hard time getting it to work. Very disappointed because in addition to purchasing this, I also paid a contractor to cut a hole in my new siding and drywall to install it. Now it is just sitting there as part of the wall and completely non-functional.
See all 9 customer reviews on Amazon.com
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